These Terms & Conditions govern access to our website and the technology services offered by AHK Enterprises & Solutions.
By accessing our website, contacting us, requesting a quotation or engaging us for a project, you acknowledge that you have read and understood these Terms.
Specific work may also be governed by a proposal, quotation, statement of work, service agreement or other written contract. Where an executed agreement differs from these general Terms, the specific agreement applies to that difference.
We provide custom ERP, software, websites, web and mobile applications, e-commerce, automation, CRM, APIs and integrations, UI/UX, cloud and deployment solutions, customization, maintenance and technical support.
The exact scope, functionality, deliverables, pricing and timeline depend on requirements agreed with the client.
You may use this website for lawful purposes, including learning about services and submitting legitimate business inquiries.
Do not use it unlawfully; attempt unauthorized access; introduce malware; disrupt security; exploit vulnerabilities; submit false or abusive information; excessively scrape the site; or infringe intellectual-property or other rights.
Information submitted through our website, forms, email, meetings or other agreed channels may be used to understand requirements and prepare a proposed solution.
An inquiry, initial discussion, estimate or quotation does not by itself create an obligation to perform services. Changed or additional requirements may affect scope, cost and schedule.
The approved scope should identify included features, functionality, integrations and deliverables. Work outside it may be additional work.
Examples include new modules, pages, reports, integrations, redesigns, automation, migration, third-party configuration or previously undisclosed requirements. A change request, revised quote, payment or timeline may be required.
Custom systems are developed around agreed business requirements. Clients should accurately describe workflows, users, approvals, accounting, inventory, reporting and integration needs.
Requirements disclosed after development begins may affect architecture, cost or schedule. Technical recommendations rely on the information available and remain subject to confirmed scope.
Clients may need to provide complete requirements, timely feedback and approvals, content, branding, access, API documentation, source data, testing personnel and other reasonably required resources.
Clients must have lawful rights to supplied materials. Delays in information, access, approval or feedback may cause corresponding project delays.
Estimated timelines are based on the agreed scope and available information. They may be affected by scope changes, delayed feedback, missing content, third-party availability, API changes, infrastructure issues, dependencies or events outside reasonable control.
Important delivery commitments should be documented in the applicable project agreement.
Pricing and payment schedules vary by project and should be stated in the quotation, invoice, proposal or agreement. Arrangements may include advance, milestone, monthly, recurring, maintenance or final-delivery payments.
Undisputed overdue amounts may result in paused work, deployment, support or delivery, subject to the applicable agreement and law.
Unless expressly included, applicable taxes, government charges, banking or processing fees, subscriptions, licences, hosting, domains, APIs and similar third-party expenses may be separate.
Responsibility should be confirmed in the commercial arrangement.
Reasonable revisions are included only where stated in the agreed scope. A revision adjusts included work; it does not automatically include new functionality or substantial requirement changes.
Major changes may require additional development time and charges.
Clients may be asked to review designs, functionality, modules, reports and milestones. Deliverables should be tested carefully and feedback provided through the agreed review process.
Milestone approval may confirm that relevant work meets agreed requirements, subject to separately agreed acceptance terms.
A bug generally means implemented functionality does not operate according to its agreed specification. A new feature or change request concerns behavior, workflows, reports, integrations or design not included in that implementation.
They may be handled differently under the applicable project or support agreement.
Software may be deployed to client infrastructure, cloud platforms, hosting, dedicated servers, local/on-premise systems, hybrid environments or another agreed platform.
Unless expressly included, the client may remain responsible for hosting, infrastructure, domains, licences, backups and third-party service costs.
Projects may rely on WordPress, plugins, themes, hosts, cloud platforms, payment gateways, APIs, email, messaging, maps, analytics, accounting or shipping services.
Independent providers control their own terms, pricing, limitations and availability. Provider changes may require additional configuration or development.
Paid software, plugins, APIs, themes, domains, hosting or cloud subscriptions may be required. Unless included in writing, these costs are the client’s responsibility.
Clients should maintain licences and subscriptions required after delivery where controlled by the client.
AHK retains its pre-existing intellectual property, reusable tools, methods, frameworks, know-how, libraries and templates. Ownership or licensing of custom deliverables is determined by the applicable agreement.
Any agreed transfer may depend on full payment. Third-party and open-source materials remain subject to their respective licences.
Clients retain rights in materials they provide and represent that they hold permissions needed for their project use.
Subject to applicable law and agreements, clients are responsible for claims arising from materials supplied without authorization.
Either party may receive non-public business, technical, financial, operational or commercial information. Such information should be handled responsibly and used for legitimate project or business purposes.
Specific confidentiality requirements may be covered by an NDA or contract clause.
Clients should maintain appropriate backups unless backup responsibility is expressly included. Backups should be considered before migration, upgrades, integrations, server changes or major modifications.
Migration accuracy depends on the quality, structure, consistency and completeness of source data.
We aim to follow reasonable security practices, but no website, server, network or connected system can be guaranteed completely secure.
Clients must also protect passwords, control access, maintain supported infrastructure, apply updates and avoid unauthorized credential sharing. Specific requirements should be identified during planning.
Post-launch support applies only where included in the agreed scope, warranty, package, subscription or maintenance agreement.
Its exact coverage, response arrangements, duration and charges must be defined separately and may include investigation, assistance, updates, maintenance, server support or approved enhancements.
Services may be suspended or terminated under the applicable agreement or where reasonably necessary because of material breach, undisputed non-payment, illegal or abusive use, security risk, fraud or repeated failure to cooperate.
Outstanding payments, intellectual property, confidentiality and provisions intended to survive may continue to apply.
Eligibility depends on the service, completed work, committed resources, incurred costs and applicable quotation or agreement. Custom development payments for completed or committed work may not necessarily be refundable.
See the published Refund / Service Policy and any project-specific commercial terms. Read the Refund / Service Policy →
We aim to deliver professional technology solutions according to agreed requirements, but do not guarantee revenue, profit, rankings, traffic, sales, acquisition, savings, investment return or another specific commercial outcome.
Results depend on factors beyond software development.
Services and public website information are provided subject to applicable law and the terms agreed for the relevant service. We aim for accuracy and reliability but do not warrant uninterrupted, error-free or risk-free website operation.
Nothing excludes warranties or rights that cannot lawfully be excluded.
To the maximum extent permitted by applicable law and subject to a specific agreement, AHK will not be responsible for indirect, incidental, special or consequential losses where liability may lawfully be limited.
Project-specific limits should be stated in the service agreement. Nothing limits liability where unlawful.
To the extent permitted by law and an applicable agreement, a client may be responsible for claims arising from unlawful content, data, instructions or intellectual property supplied by that client.
Any broader indemnification obligations must be stated in the applicable contract.
Personal information collected through this website and our services is handled according to our Privacy Policy.
Review the Privacy Policy to understand relevant collection, use, storage and protection practices. Read our Privacy Policy →
Our website may link to independently operated third-party sites. We are not responsible for their content, availability, security, terms or privacy practices.
Use of external services is subject to the relevant third party’s terms and policies.
To the extent permitted by law and contract, neither party should be responsible for delay or failure caused by events reasonably beyond its control.
Examples may include natural disasters, widespread outages, government action, war, civil disturbance, major cyber incidents or critical infrastructure failure.
Governing law, jurisdiction and dispute procedures must follow AHK’s actual legal registration, operating jurisdiction and the applicable contract.
The applicable project agreement should state the governing law, jurisdiction and dispute-resolution terms.
We may update these Terms to reflect changes in services, website features, practices or applicable requirements. The revised version will be published here with an updated date.
Continued website use after an update is subject to the revised Terms to the extent permitted by law.
Questions about these Terms & Conditions can be sent through our verified business channels.
Clear requirements, commercial arrangements and responsibilities create a stronger project foundation.
